Resources

Mental Health Line (NSW Health): 1800 011 511

The NSW Mental Health Line is a 24/7 statewide phone service (1800 011 511) that connects people in New South Wales to mental health professionals for advice, assessment, and referral. It is available to anyone experiencing mental health concerns, as well as carers, family members, or health workers seeking guidance. You’d use it for immediate, confidential support, to find the right local services, and to get professional advice on managing mental health issues before they escalate.

LifeLine: 13 11 14

Lifeline is a 24/7 national crisis support service (13 11 14) that provides free, confidential help to anyone in Australia experiencing emotional distress or thoughts of suicide. It offers immediate phone, text, and online chat support from trained crisis supporters who listen without judgment. You’d use it when you need someone to talk to right away, help staying safe in a crisis, or guidance toward further mental health and community services.

Kids Help Line: 1800 55 18 00

Kids Helpline is a free, confidential 24/7 counselling service (1800 55 1800) for young people aged 5 to 25 across Australia. It provides phone, webchat, and email support with qualified counsellors about anything from mental health and relationships to school stress and safety concerns. You’d use it to talk to a trusted professional who will listen, support you without judgment, and help you find practical ways to cope or get further assistance.

Beyond Blue: 1300 22 46 36

Beyond Blue is a free, confidential mental health support service (1300 22 4636) available 24/7 to people in Australia experiencing anxiety, depression, or emotional distress. It offers phone, webchat, and email counselling with trained professionals, plus resources for prevention, recovery, and wellbeing. You’d use it to talk through challenges, get strategies to manage your mental health, and connect with further professional or community support.

Women’s Information and Referral Exchange (WIRE): 1800 188 158

The Women’s Information and Referral Exchange (WIRE) is a free, confidential service for women, non-binary, and gender-diverse people in Victoria, providing information, support, and referrals on any issue, including mental health, relationships, family violence, legal rights, housing, and money matters. It offers phone support (1300 134 130), email, and an online chat service, staffed by trained support workers who listen without judgment. You’d use it to get clear information, explore options, and be connected with services that can help you navigate challenges safely and confidently.